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The Big Carrot is Hiring! -

 The Big Carrot is in search of a Food Service Manager to take their organic deli and bakery to the next level. They hope to find a dynamic, passionate candidate for this new position. Naturally, this position is at the store in Toronto's east end.

JOB POSTING

Department:            Foodservice (Kitchen/Bakery/Deli)

Title:                          Food Service Manager

Job Type:                  Full Time

Report to:                 Operations Manager

 

Post Date:                 Thursday, July 3, 2014

 Close Date:               Open until filled

 

Job Summary

To successfully lead, operate and grow out the prepared foods department, and to meet sales, margin and other goals with a commitment to excellence and continuous incremental improvement.

 

Qualifications:

  • Recent foodservice experience;
  • Excellent oral and written communication skills;
  • Staff development skills and a love for teaching and mentoring staff;
  • Demonstrated ability to follow through on commitments;
  • Time management skills sufficient to balance multiple priorities;
  • Proven experience in merchandising and customer service
  • Experience with systems for purchasing, inventory, revenue and systems analysis;
  • Office and computer skills with common programs including Excel, Word, email etc.
  • Ability to lift > 25 lbs to transport product.

 

Responsibilities:

Production & Customer Service

  • Select, prepare, and supervise foodservice staff in preparing selections to provide both variety and consistency.
  • Research and develop new recipes that honor our store's commitment to organic, Non-GMO and largely vegetarian whole foods.
  • Price dishes to achieve margin goals, to ensure proper production volumes, and to minimize waste and out-of-stocks.
  • Ensure prompt, friendly, courteous customer service.
  • Regularly track and report customer suggestions, comments and complaints to staff and supervisors.
  • Create and maintain kitchen procedures and systems.

 

 Merchandising

  • Plan attractive displays with uniform signage, ensure displays are fully stocked and rotated to ensure freshness.
  • Visit and network with other sector specific and conventional food delis for product, merchandising and marketing ideas.
  • Ensure accurate, up-to-date labeling to foodservice items.
  • Provide product information for customers and staff.
  • Provide input to the Advertising and Marketing Team for planning, promotions, cross-merchandising and advertising.

 

Purchasing & Financials:

  • Negotiate with suppliers for favourable pricing, terms, quality, delivery of foodservice items.
  • Evaluate suppliers and investigate new sources of supply.
  • Receive orders, or ensure proper receiving by foodservice staff.
  • Coordinate returns and credit from suppliers where applicable.
  • Ensure accurate up-to-date records of cost of preparing foodservice items.
  • Review and approve invoices for accuracy, break into inventory categories, and pass on to accounts recievable.
  • Use efficient systems and tools for proper production planning, accurate inventory counts, intra-department product transfers, etc.
  • Participate in setting sales and margin goals for the department.
  • Review department financials reports, (sales, labour, margin, turns) and take corrective action as needed.

 

Leadership & Personnel

  • Hire qualified applicants following established Big Carrot policy.
  • Ensure on-the-job training and develop a culture of ongoing staff development.
  • Conduct performance evaluations.
  • Recommend pay increases within department budget.
  • Take disciplinary action as needed following established policy.
  • Schedule hours of foodservice department within payroll, budget, and review employee timecards.
  • Hold regularly scheduled department meetings to ensure full and effective communications.
  • Lead by example; professional and
  • Delegate key responsibilities to other experienced staff so that you can focus on what you're best.
  • Develop strong leadership team partners.

 

Other Responsibilities:

  • Perform other tasks assigned by Operations Manager
  • Upholds The Big Carrot's principles, Mission code of conduct at all times.
  • Attend management meetings.

 

Academic/Educational Requirements:

  • Completion of a college or other program related to hospitality or food and beverage service management is usually required.
  • Several years of experience in the food service sector, including supervisory experience, are required.

 

Working Conditions:

  • Flexibility of long hours with some work during non traditional working hours encompassing both evenings and weekends.
  • Indoor climate controlled environment with some exposure to both hot and cold conditions.
  • Long periods of standing and walking. Walking, sitting and standing are required daily to perform the total duties of the job.
  • Dexterity and energetic enough to fill in for any position in the department in a moments notice.
  • Concentration required for short and long periods of time and ability to turn ones attention from one matter to another as required.
  • Work flow requires preparing reports for Operations Manager meetings, speaking with Human Resources, Marketing and Advertising and standards.

 

Please send applications to Scott Russell,  Human Resource email: hr@thebigcarrot.ca

 

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The Big Carrot is Hiring!
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